Department Of ICT, ডুমুরিয়া উপজেলা

Main Comtent Skiped

Citizen Charter

Order	Name of service	Service recipient	Deadline for receiving services	Serving authority
1	Provide assistance in solving all types of ICT problems at field level.	Government and non-government organizations and beneficiaries.	Maximum two days.	Department of Information and Communication Technology , Dumuria , Khulna
2	Participate in various ICT related training programs and provide advice on the program.	All people	Maximum two days	Corresponding training coordinator.
3	Providing citizen services through call centers.	All people	Instant	Call center
4	Receiving services , complaints and suggestions from computer and language learning labs set up in educational institutions and other places .	All people	Maximum two days	Concerned organizations , coordinators and call centers
5	Providing services to the public in obtaining government information through updated websites. Any complaints and suggestions related to this.	All people	Maximum two days	The official mentioned on the web site
6	Provide ICT technical assistance at government and semi-government levels.	All government and semi-government institutions.	Maximum two days	Head of the concerned institution
7	Provide support to Union Digital Centers.	Entrepreneur of Union Digital Center	Maximum two days	Department of Information and Communication Technology , Dumuria , Khulna
8	Provide assistance in launching various online e-systems in government offices.	Government institutions	Maximum two days	Department of Information and Communication Technology , Dumuria , Khulna
9	Stay connected to the national backbone network around the clock.	All government and non-government organizations connected to the network.	Maximum two days	Department of Information and Communication Technology , Dumuria , Khulna

Citizen Charter DoICT.pdf